@thescottsb @VeryThorough @Netlify For sure. Both avenues are available so you have the option of first seeking help from a larger pool of folks, but also have the email option too. Response times are just difficult to assure on the free/starter tier. The community scales much better and eases pressure on email.
My tweets and posts live here on my own domain these days.
You can explore them here and follow me on Mastodon instead of Twitter where I'm not currently active.